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Customer Service



Boost up your Customer-base. We are here to Support you

We streamline your day to day operations while you focus on the core business activities. Effective customer service is vital for retaining existing customers, attracting new ones, and building a positive brand reputation. It can lead to customer loyalty, repeat business, and word-of-mouth referrals, all of which are crucial for the long-term success of a business. We typically encompass activities aimed at addressing customer inquiries, solving problems and ensuring customer satisfaction.
24/7 Availability
Customer service offered is 24/7 depending on your business model. This will accommodate customers from different time zones and those with schedules that extend out of the typical business hours.
Multilingual Support
Offering multilingual support can be a valuable feature for your business if you have a diverse customer base. This will ensure that the non native English speaking customers also receive assistance in their preferred language.
Operational Efficiency
We deliver high-quality support while optimizing the use of resources, minimizing waste, and reducing costs. Optimize your processes and resources and enhance the ability to provide excellent support while keeping costs in check.
Expertise & Specialization
Acesoft team specializes in specific tasks or processes. This expertise can lead to improved quality and efficiency in the assigned tasks.

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Service Overview

Our company offers services that assist other businesses in delivering effective customer support to their customers. We are committed to help our clients achieve their customer goals and objectives. Specific tasks like technical support, data entry, Chat assistance, Voice assistance, Back Office and Accounting work etc are handled by our team.

Chat assistance takes place on websites, mobile apps or messaging platforms. Voice bots allow customers to interact with automated systems through spoken language. We have teams to support all types of back office tasks like Inventory management, Administrative tasks, Human Resources, Compliance and Regulatory work etc.

Welcome to Acesoft

Trusted Partnership to boost up your customer base

Voice & Chat Assistance
We provide customer support both through text and voice based interactions and this is accomplished through key technologies like NLP (Natural Language Processing) and AI (Artificial Intelligence). These digital assistants can perform a wide range of tasks and provide information, assistance, and automation in various domains.
Accounting & Administrative Tasks
These tasks ensure that the organization's processes are well-organized and compliant with regulations. It includes Inventory management, Human Resources, Procurement and Vendor management etc.
Compliance & Regulatory Work
Back office team makes sure that the company adheres to industry regulations, compliance standards and legal requirements. This might involve data entry, documentation for audits, ensuring legal and regulatory obligations are met and many more.